FAQs

Are transfers included?

Transfers are not included from our arrival airports to the starting point of our trip. A transfer is provided from our final destination to the KIX airport with limitations—your flight on our departure day must depart at 2pm or later. Otherwise, it is your responsibility to organize a taxi at least 5 days ahead of your departure (see Departure from Kyoto in Booking Your Travel).

What if I have special dietary needs?

Traveling with dietary restrictions or allergies can be a challenge, but we’re here to help. Prior to your departure, we’ll send you a questionnaire where you can inform us of any special dietary needs you have. Depending on the information you give us, we will work with our in-country partners to adjust menus and be aware of allergies and restrictions on the trip.


What about supplements if I am traveling solo?

Accommodation pricing is based on double occupancy (two adults per room). This can mean two guests traveling together, or two solo travelers of the same gender paired as roommates. When occupancy is not double, a room becomes "single," which results in a single supplement charge to account for the difference in price. If you are willing to share a room, we will do our best to pair you with another solo guest of the same gender. If we are unable to pair you with another solo guest, or if you would like your own room, you will need to pay the single supplement fee of $3,000.

Who is this trip appropriate for?

The majority of this adventure requires a moderate amount of active participation, with light walking over short distances, often over uneven surfaces. It may be required to climb stairs to reach activity destinations or other locations. Although individual activities themselves are not heavily active or strenuous, some activities or locations may present challenges to persons with special needs or physical limitations. Neither Modern Adventure nor any of its suppliers may physically lift or assist travelers onto transportation or on daily activities. If you have questions or concerns about particular activities or trip aspects, please don't hesitate to reach out to us.

What is the cancellation policy?

You may cancel on or before June 8, 2022 and receive a full refund minus a $500 per-person service fee. If you cancel on or after June 9, 2022 there is a 50% cancellation fee. If you cancel on or after August 7, 2022 there is a 100% cancellation fee.

Please note that for guests who are transferring trips or traveling on rescheduled trip dates, your trip is generally non-refundable. Please refer to your correspondence from our Customer Experience team (also see our Terms and Conditions).

What's Next?

Thank you again for joining us! We can’t wait to explore Japan with you.

Over the coming weeks, we will reach out to gather the information necessary for your departure. Look out for Modern Adventure in your inbox!

Questions? We have answers! Speak with a Modern Adventure Trip Specialist at +1 (855) 219-8018, 8am to 5pm weekdays, 9am to 1pm Saturday (Pacific Time), or email us at support@modernadventure.com.